Your data is safe, sound, and compliantly stored.

Effective Date ·January 1, 2022

Welcome to SupplyLine Limited ("we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application available on the Google Play store ("App"). Please read this Privacy Policy carefully before using the App.

Information We Collect

We collect and process various types of personal data to provide and improve our App. The types of information we collect may include:

• Account Information. When you download and register for the App, we may collect personal details such as your name, email address, and other information provided during the registration process.
• Device Information. We may collect information about the device you use to access the App, including the device's unique identifier, operating system, and IP address.
• Usage Information. We gather information about how you use the App, including the pages you view, the features you access, and the actions you take within the App.
• Location Information. With your consent, we may collect and process information about your device's location for purposes such as providing location-based services and improving the App's functionality.
• Cookies and Similar Technologies. We may use cookies and similar technologies to collect information about your interactions with the App, personalize your experience, and analyze usage patterns.

We process this information for various purposes, including:

• App Functionality. To provide and maintain the App's functionality, features, and services.
• Analytics. To analyze and improve the performance, usability, and effectiveness of the App.
• Communication. To communicate with you, respond to your inquiries, and send important updates and notices related to the App.

How We Use Your Information

We may use your information for various purposes, including:

• Providing and maintaining the App.
• Improving the App and user experience.
• Responding to user inquiries and providing support.
• Sending you updates, notices, and other information related to the App.

Security Features

At SupplyLine, we prioritize the security of your information, employing robust features to ensure continuous protection. Our commitment is to keep your data safe from unauthorized access, alteration, disclosure, or destruction. Here is how we maintain a secure environment:

• Encryption. We use advanced encryption techniques to keep your data private while it is in transit.
• Security Features. SupplyLine provides a range of security features, such as Safe Browsing, Security Checkup, and 2-Step Verification, empowering you to protect your account.
• Practices Review. We regularly review our information collection, storage, and processing practices, including physical security measures, to prevent unauthorized access to our systems.
• Restricted Access. Access to personal information is restricted to authorized SupplyLine employees, contractors, and agents who require the information for processing. Those with access are bound by strict contractual confidentiality obligations and may face disciplinary action or termination for failing to meet these obligations.

We are dedicated to promptly detecting and blocking security threats, and if we ever identify a risk that requires your attention, we will notify you and provide guidance on steps to enhance your protection.

If you have any questions or concerns about the security of your information, please contact us at hello@supplyline.network.

Data Transfers

We maintain servers around the world, and as a result, your information may be processed on servers located outside of the country where you live. Data protection laws vary among countries, and some may provide more protection than others. Regardless of the location where your information is processed, we apply the same protections described in this policy.

We also comply with certain legal frameworks related to the transfer of data. When we receive formal written complaints, we respond by contacting the person who made the complaint. We work with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of your data that we cannot resolve directly with you.

Disclosure of Your Information

We may disclose your information in the following circumstances:

• Service Providers. We may share your personal information with third-party service providers who assist us in providing and maintaining the App. These service providers are obligated to protect your information and only use it for the purposes specified by us.
• Legal Requirements. We may disclose your information if required to do so by law or in response to valid requests from public authorities, such as a court or a government agency.
• Protection of Rights. We may disclose your information to protect our rights, privacy, safety, or property, and that of our users or others.
• Business Transfers. In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal information.
• With Your Consent. We may share your information with third parties if we have obtained your consent to do so.

We do not sell or rent your personal information to third parties for marketing purposes.

If you have any questions or concerns about how your information is disclosed, please contact us at hello@supplyline.network.

Request Data Deletion

At SupplyLine, we respect your right to control your personal information. If you wish to request the deletion of your data from our systems, please contact us at hello@supplyline.network. We will promptly respond to your request and take appropriate steps to delete your data, ensuring compliance with applicable data protection laws.

Please note that certain legal obligations or legitimate business interests may require us to retain some of your information even after a deletion request. In such cases, we will inform you of the reasons for the retention.

If you have any questions or concerns regarding the deletion of your data or any other data-related requests, do not hesitate to reach out to us via email.

Data Transfer Framework

SupplyLine maintains servers globally, and your information may be processed on servers located outside of your country. Data protection laws vary among countries, and we ensure consistent protection by applying the measures described in our Privacy Policy. We comply with legal frameworks related to data transfers, including those outlined below.

Adequacy Decisions

We rely on adequacy decisions to facilitate the lawful transfer of data.

• European Commission Adequacy Decisions. Certain countries outside of the European Economic Area (EEA) have been deemed by the European Commission to adequately protect personal information. This allows for the transfer of data from the EEA to these countries.
• UK Adequacy Regulations. The UK has established adequacy mechanisms similar to those of the European Commission, allowing for the transfer of data.
• Swiss Adequacy Decisions. Switzerland has adequacy decisions in place, ensuring the protection of personal information during data transfers.

If you have inquiries about our privacy practices related to our DPF certification, please contact us at hello@supplyline.network. You also have the right to lodge a complaint with your local data protection authority, and we will work to resolve any concerns in collaboration with them.

Standard Contractual Clauses (SCCs)

We utilize Standard Contractual Clauses (SCCs) as written commitments between parties to ensure data transfers comply with appropriate safeguards. SCCs, approved by the European Commission, are used for data transfers from the EEA to third countries, as well as for transfers outside the UK and Switzerland. If you wish to obtain a copy of the SCCs, please contact us.

Partnerships and Data Processing

SupplyLine collaborates with businesses and organizations in various capacities, referring to them as "partners." These partnerships contribute to the diverse ways in which we operate and provide services. Retail partners display their products and stock on SupplyLine, and other partners play a crucial role in securing our services.

We also engage with trusted businesses as "data processors" rather than partners. Data processors handle information on our behalf, supporting our services based on our instructions and in compliance with our Privacy Policy.

We do not share personally identifiable information with our advertising partners unless explicitly requested by you.

Google Play Store

By using the App, you agree to comply with Google Play's terms of service and acknowledge that Google may collect and process your information as outlined in their privacy policy.

GDPR Compliance

SupplyLine Limited is committed to ensuring that your privacy is protected and that our processing of personal data complies with the General Data Protection Regulation (GDPR).

If you are a resident of the European Economic Area (EEA), you have certain rights regarding your personal information.

• Right to Access. You have the right to request access to the personal data we hold about you.
• Right to Rectification. You can request the correction of inaccurate or incomplete information we hold about you.
• Right to Erasure. You have the right to request the deletion of your personal data under certain circumstances.
• Right to Restriction of Processing. You can request that we limit the processing of your personal data under certain conditions.
• Right to Data Portability. You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
• Right to Object. You can object to the processing of your personal data under certain circumstances.

If you wish to exercise any of these rights or have questions about our GDPR compliance, please contact us at hello@supplyline.network.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at hello@supplyline.network.

This Privacy Policy is subject to change, and any updates will be posted on our website.